Return & Exchange Policy

At Royal Kadoo, your comfort and trust are our priority.

Eligible cases

• Visible damage or breakage on arrival.
• Manufacturing issue.
• Product differs from the ordered pictures or specifications.
• Missing item from the order.

Not eligible

• The issue is reported after 48 hours from receiving the product.
• The product has been used.
• The product was custom-made for you.

Steps

1. Contact us within 48 hours via WhatsApp: 01503088800.
2. Send clear pictures showing the issue.
3. Keep the product in its original condition with complete packaging.
4. Our team will review the case and arrange the suitable solution.

If the issue is from our side, Royal Kadoo covers the shipping cost. If the request is not due to our side, the customer covers the shipping cost.